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Is being a receptionist a good fit for you?

Answers questions from visitors, customers and the public. Tells people where to find places and staff in the organisation.

What the work involves

  • Answers, screens and transfers phone calls, giving information, taking messages and booking appointments.
  • Greets people as they arrive, finds out why they have come and directs or escorts them.
  • Takes payment and records money received for services.
  • Books appointments and keeps appointment calendars up to date.

The interests that suit it

People in this work tend to be organising and persuading. Here is how much each of the six kinds of interest comes into it.

Hands-onLow. Building, fixing, and working with tools, machines, animals or the outdoors.
CuriousLow. Finding things out, solving problems, and working with ideas and data.
CreativeLow. Making things: art, writing, music, design and performance.
HelpingSome. Teaching, caring for and supporting people.
PersuadingSome. Leading, selling, and making the calls.
OrganisingStrong. Keeping things in order: records, numbers and systems.

What it tends to reward

Compared with other work, this job stands out for:

  • Belonging. People who look out for each other, and a manager who has your back.

How much training it needs

Fast start. Little or some training needed. Rules differ from country to country, so check locally before you commit.

Find out if it fits you

Answer quick questions about what you like doing and what keeps you going. We match you with roles from over 900 kinds of work, and you can see if a receptionist is one of yours.

Free. About 15 minutes. No account.

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