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Is being a debt collector a good fit for you?

Contacts customers who have not paid their bills and asks for payment. Records payments and passes on cases when customers do not respond.

What the work involves

  • Records customers' financial situation and how the collection effort is going.
  • Finds and tracks overdue accounts using computers and automated systems.
  • Finds customers with overdue accounts and contacts them by mail, phone or visit to ask for payment.
  • Arranges debt repayment or sets up payment plans to suit customers' finances.

The interests that suit it

People in this work tend to be organising and persuading. Here is how much each of the six kinds of interest comes into it.

Hands-onLow. Building, fixing, and working with tools, machines, animals or the outdoors.
CuriousLow. Finding things out, solving problems, and working with ideas and data.
CreativeLow. Making things: art, writing, music, design and performance.
HelpingLow. Teaching, caring for and supporting people.
PersuadingSome. Leading, selling, and making the calls.
OrganisingStrong. Keeping things in order: records, numbers and systems.

What it tends to reward

Compared with other work, this job stands out for:

  • Belonging. People who look out for each other, and a manager who has your back.

How much training it needs

Fast start. Little or some training needed. Rules differ from country to country, so check locally before you commit.

Find out if it fits you

Answer quick questions about what you like doing and what keeps you going. We match you with roles from over 900 kinds of work, and you can see if a debt collector is one of yours.

Free. About 15 minutes. No account.

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