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Is being a retail supervisor a good fit for you?

Leads and organises shop sales staff. May also handle buying, budgets and staff matters.

What the work involves

  • Greets and helps customers and answers their questions and complaints.
  • Directs and supervises staff who sell, count stock, check the till takings or serve customers.
  • Checks goods are priced and displayed correctly and work as advertised.
  • Watches sales to make sure customers get good service and quality goods.

The interests that suit it

People in this work tend to be persuading and organising. Here is how much each of the six kinds of interest comes into it.

Hands-onLow. Building, fixing, and working with tools, machines, animals or the outdoors.
CuriousLow. Finding things out, solving problems, and working with ideas and data.
CreativeLow. Making things: art, writing, music, design and performance.
HelpingSome. Teaching, caring for and supporting people.
PersuadingStrong. Leading, selling, and making the calls.
OrganisingStrong. Keeping things in order: records, numbers and systems.

What it tends to reward

Compared with other work, this job stands out for:

  • Independence. Trusted to decide how the work gets done.

How much training it needs

Fast start. Little or some training needed. Rules differ from country to country, so check locally before you commit.

Find out if it fits you

Answer quick questions about what you like doing and what keeps you going. We match you with roles from over 900 kinds of work, and you can see if a retail supervisor is one of yours.

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