Is being a correspondence clerk a good fit for you?
Writes letters and emails replying to requests, complaints and questions. Gathers the facts needed to give a clear answer.
What the work involves
- Keeps files and records of all letters and replies.
- Reads incoming letters to find out what the writer is concerned about and what to do with it.
- Gathers records about a problem, checks they are complete and accurate, and attaches them to letters.
- Prepares documents and letters such as damage claims, billing questions, invoices and service complaints.
The interests that suit it
People in this work tend to be organising and persuading. Here is how much each of the six kinds of interest comes into it.
What it tends to reward
Compared with other work, this job stands out for:
- Belonging. People who look out for each other, and a manager who has your back.
- Independence. Trusted to decide how the work gets done.
How much training it needs
Fast start. Little or some training needed. Rules differ from country to country, so check locally before you commit.
Find out if it fits you
Answer quick questions about what you like doing and what keeps you going. We match you with roles from over 900 kinds of work, and you can see if a correspondence clerk is one of yours.
Free. About 15 minutes. No account.